Education in the Era of Generative Artificial Intelligence: A Transactional Analysis Perspective
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Abstract
Education in the digital age is evolving toward the use of new technologies such as generative artificial intelligence, which increasingly incorporates psychological aspects of learning. Currently, it can offer personalized and effective educational environments that provide tailored feedback. However, it may disrupt cognitive processes and relationships, as well as generate and disseminate misinformation or perpetuate biases. Transactional Analysis (TA), developed by Eric Berne, is based on a model of human communication that allows for the identification and modification of behavioral patterns in interpersonal relationships. The combination of these two fields creates potential for more effective support of educational processes. This article analyzes the impact of ChatGPT on educational processes through the lens of Transactional Analysis (TA), with particular emphasis on the dynamics of Ego States and transactions in teacher-student relationships. Therefore, it is important to examine various aspects of AI use, especially in the context of its impact on relationships.
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